By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read these terms carefully before using our platform. If you do not agree with these terms, you may not use our website or services.

1. General

• These Terms & Conditions govern your use of the Vialabs website and any related services provided.
• By accessing our site, you affirm that you are at least 18 years old or have the consent of a legal guardian.
• These terms may be updated periodically. Continued use of the site constitutes acceptance of the updated terms.

2. Use of Website

• You agree to use this website only for lawful purposes and in accordance with these terms.
• You are prohibited from:
  • Using the website in any way that violates applicable laws or regulations.
  • Attempting to gain unauthorized access to our systems or another user’s data.
  • Engaging in activities that disrupt or interfere with the website’s functionality.

3. Products and Services

• Product Availability: All products and services are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.
• Pricing: Prices listed are subject to change without prior notice. We are not responsible for typographical errors in pricing.
• Order Acceptance: Orders are considered accepted only after payment has been processed and confirmed.
• Product Information: While we strive for accuracy, product descriptions, specifications, and images are for reference only and may differ slightly from the actual product.

4. Payment

• Payments must be made in full at the time of purchase through our secure payment gateway.
• We accept bank transfer and credit card payment.
• If your payment is declined, we reserve the right to cancel your order.

5. Shipping and Delivery

• Delivery times are estimates and may vary depending on location and circumstances.
• Vialabs is not liable for delays caused by third-party shipping providers or unforeseen events.
• Customers are responsible for providing accurate shipping details. Additional charges may apply for incorrect or incomplete addresses.

6. Returns and Refunds

• Eligibility: Returns and refunds are accepted for eligible products within 30 days of delivery, provided the item is unused, unopened, and in its original packaging.
• Process: To initiate a return, contact our customer support team at support@thetachemicals.com with your order details.
• Non-Refundable Items: Customized orders, hazardous materials, and perishable goods are non-refundable.
• Refunds: Approved refunds will be processed to the original payment method within 30 business days.

7. Intellectual Property

• All content on the website, including text, graphics, logos, and images, is the property of Theta Chemicals or its content providers and is protected by copyright, trademark, and other intellectual property laws.
• You may not reproduce, distribute, or modify any content from the website without prior written consent.

8. Limitation of Liability

• Vialabs is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
• Our total liability for any claim related to your use of the website or products is limited to the amount paid for the specific product or service.

9. Indemnification

You agree to indemnify and hold Vialabs harmless from any claims, damages, liabilities, or expenses arising from:

• Your violation of these Terms & Conditions.
• Your misuse of the website or products.
• Any unauthorized access to your account or data.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws. Any disputes will be resolved exclusively in the courts.

11. Termination

• Vialabs reserves the right to terminate your access to the website and services if you violate these terms or engage in activities that harm our business.
• Upon termination, you must cease all use of the website and any content obtained from it.

12. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at info@thetachemicals.com

Thank you for choosing us! We are committed to providing reliable products and services to support your laboratory needs.