We value your trust and are committed to protecting your privacy. This Privacy and Policy page outlines how we collect, use, and safeguard your information when you visit our website or engage with our services. By using our website, you agree to the terms described herein.

1. Information We Collect

We collect information to provide and improve our services. This includes:

1.1 Personal Information

Name, email address, phone number, and shipping/billing address when you place an order or sign up for our services.
Payment information (processed securely via third-party payment processors).

1.2 Non-Personal Information

IP address, browser type, device information, and pages visited on our site.
Cookies and similar tracking technologies to improve user experience and analyze website performance.

1.3 Third-Party Information

Information from third parties, such as payment processors or marketing partners, to enhance our services.

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Fulfillment: To process and ship your orders, and provide related customer service.
• Communication: To send updates, order confirmations, and responses to inquiries.
• Improvement: To enhance our website, services, and user experience.
• Marketing: To send promotional emails or offers (you can opt out anytime).
• Compliance: To comply with legal obligations and prevent fraud or abuse.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors for payment processing, shipping, and marketing services.
• Legal Requirements: Authorities, if required to comply with legal obligations.
• Business Transactions: In case of mergers, acquisitions, or sales, your information may be transferred.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences.
• Provide personalized content.
• Analyze website traffic and performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your user experience.

5. Data Security

We employ industry-standard security measures to protect your information, including:

• Secure Socket Layer (SSL) encryption for data transmission.
• Restricted access to personal data within our organization.
• Regular updates and monitoring of our systems.

Despite our efforts, no system is entirely secure. You share your information at your own risk.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: Request access to your information or correct inaccuracies.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Data Portability: Receive your data in a machine-readable format.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at privacy@thetachemicals.com

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take appropriate action.

9. Changes to This Policy

We reserve the right to update this Privacy and Policy page as needed. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy and Policy page, please contact us at privacy@thetachemicals.com